AI-ready documentation, line by line.

Turn Product Documentation into Actionable Knowledge

With WebWorks, you automatically publish technical documentation for the web, PDF, embedded applications, and AI-powered user assistance—all from your existing content and aligned with your publishing workflows.

50% faster deployment → 40% less time spent searching for information → 35% fewer support requests.

Faster answers. Fewer support requests. Better user experiences.

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LIVE Demo

See how modern online help and AI-powered answers work together in practice - in our WebWorks 2026 demo.

FINALYSER 2026 (Preview) with AI Assistant

The User Challenge

From Search Results to Real Answers

Today, users often have to sift through long lists of search results, open multiple help topics, and piece together the information they need. It takes time, interrupts their workflow, and leaves too much room for uncertainty.

With modern WebWorks documentation, they can:

Ask a question in natural language
Receive a precise, context-aware answer
Jump directly to the supporting documentation
Continue working without interrupting their workflow

Business Value

Benefits Across Your Organization:

For Your Users

Learn your products faster
Find features with confidence
Reduce user errors
Minimize workflow interruptions
Access help whenever they need it

For Product and Support Teams

Reduce repetitive support requests
Increase self-service adoption
Shorten onboarding time
Improve feature adoption
Increase customer satisfaction and retention

For Technical Documentation Teams

Create content once and publish everywhere
Deliver consistent output across all channels
Reuse existing content and source formats
Prepare structured content for AI-powered assistants
Gain deeper insights into how users find and consume information

WebWorks 2026 turns technical documentation into a measurable business case—for manufacturers and for the people who work with their products every day.

ePublisher – Publish Everywhere

One source. Multiple professional outputs. Automatically publish modern HTML5 Help, PDF, ePub, embedded help, and other formats from a single source - while maintaining consistency across every deliverable.

WebWorks Platform – Deliver AI-Powered Assistance

Connect your documentation to AI-powered Assistants that answer user questions using your published content. Deliver accurate, source-backed answers exactly when and where users need them.

Markdown++ – Open Content for the Future

Extend standard Markdown with the capabilities required for professional technical documentation—while keeping your content open, portable, and free from proprietary formats.

Industries & Use Cases

WebWorks is ideal for organizations that create, manage, and publish complex technical information, including:

Software companies with comprehensive user and administration documentation
CAD, engineering, and design software providers
Machinery and industrial equipment manufacturers
Companies with complex technical products
Organizations managing multiple product variants, product lines, or languages
Businesses looking to reduce support costs, accelerate user onboarding, and improve customer self-service

The SQUIDDS Advantage

Software alone doesn't deliver measurable business value.

Successful documentation projects combine the right technology with the right strategy, implementation, and expertise.

SQUIDDS helps you succeed by providing:

Analysis of your existing documentation environment
Publishing strategy and solution design
Migration and modernization of existing WebWorks projects
Design and optimization of Reverb 2.0 Help systems
Development of AI-ready knowledge bases
Integration into your existing tools, processes, and workflows
Training, consulting, implementation, and ongoing support